Frequently Asked Questions

Everything you need to know about our handcrafted home collections.

What makes Matr Boomie products unique?

Every item in our collection is handcrafted by skilled artisans in India using traditional techniques. We focus on ethical production, fair trade principles, and sustainable materials to bring you unique home decor with a soul.

How long will it take to receive my order?

Standard shipping typically takes 5-7 business days within the continental United States. Once your order ships, you will receive a tracking number via email to monitor its progress.

What is your return policy?

We want you to love your purchase. If you are not completely satisfied, you can return unused items in their original packaging within 30 days of delivery for a full refund, excluding shipping costs.

Do you ship internationally?

Currently, we ship to addresses within the United States and Canada. We are working on expanding our international shipping options to share our artisan crafts with more countries soon.

How do I care for my handmade items?

Because our products are handmade, we recommend gentle care. Specific care instructions for textiles, wood, and metalware are included on the product pages and on the item tags to ensure longevity.

Are your products eco-friendly?

Yes, sustainability is at our core. We utilize recycled metals, responsibly sourced wood, and natural dyes whenever possible to minimize our environmental footprint while supporting artisan communities.